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Frequently Asked Questions

Q: How do I report an incident, claim or lawsuit?
A: The process for reporting an incident, claim or lawsuit varies depending on the type of client and the nature of the event. Claims cannot be reported on this web site.

If you are an employed physician or a voluntary attending physician at an FOJP hospital, long-term care facility or agency,  please review the reporting procedures provided with your policy or contact your institution's risk management department.

If you represent a hospital, long-term care facility or agency client and you need to report a claim or incident relating to a property, automobile, environmental or disability loss, please contact Larry Ruzzo; 212.891.0858.

If you represent a hospital, long-term care facility or agency and you need to report a claim or incident in one of the following areas: directors and officers/employment practices, crime or fiduciary liability, please contact Steve Macaluso; 212.891.0707.

If you need to report a claim or incident relating to workers’ compensation, please contact Eric Hartcorn at Risk Management Planning Group at 888.767.RMPG (888.767.7674).
 

 

EMPLOYED PHYSICIANS

   
Q: How do I obtain a certificate of insurance for my professional liability coverage?
A: Please contact your hospital’s insurance coordinator or risk management department.

 

 

VOLUNTARY ATTENDING PHYSICIANS (VAP)

   
Q: I am a physician in private practice; how do I find out about medical professional liability insurance?
A: Coverage information for the FOJP program can only be provided by Hospitals Insurance Company, Inc. (HIC) by calling 800.982.7101 or e-mailing info@hicgroup.com.
 
Q: Who is eligible for the VAP Program?
A: You are eligible for coverage through the VAP program if you are a member of the voluntary attending staff of one of the following hospitals: Beth Israel Medical Center, Maimonides Medical Center, Montefiore Medical Center or Mount Sinai Medical Center. Your VAP hospital should be the one to which you admit most of your patients. Individual applications are reviewed by HIC’s underwriters to make the final eligibility decision.
 
Q: What is a Statement of Insurance?
A: A Statement of Insurance is a certificate that confirms that an enrolled physician has professional liability insurance coverage through the Voluntary Attending Physician (VAP) program. The information included on the certificate indicates the name of the physician, territory of principal practice, premium class, effective dates of coverage and limits endorsements. Any facility at which a physician practices will require that a Statement of Insurance be maintained on file as proof of the physician’s medical professional liability coverage.
 
Q: What is Occurrence coverage?
A: Occurrence coverage provides insurance against claims that arise out of events that took place during the policy period, regardless of when a claim is made.
Q: What is Claims Made coverage?
A: Claims Made coverage provides insurance for claims first made against the insured during the policy period, provided the event giving rise to the claim occurred during the period of coverage.
Q: When is my quarterly premium due for the VAP program?
A: Payments owed to HIC are due in equal quarterly installments on January 1, April 1, July 1 and October 1 of each policy year.
 
Q: Is there a discount if I pay my annual premium in a lump sum?
A: If you pay your entire premium in advance, you will receive a two percent (2%) discount. This amount will be deducted from the total premium, and you will receive the discount in a refund check.
 
Q: I received a renewal application. What is it?
A: The VAP program sends a renewal application to its Voluntary Attending Physicians every two years, which participants are required to complete with updated, current information.  When returned, the renewal indicates your intention to continue your enrollment in the VAP program. The information required in the renewal application is necessary to update your address, telephone number, territory of principal practice, premium class, status as a full- or part-time practitioner, claims experience and changes in your medical practice.  If you have any questions, please contact Alice Walsh; 800.982.7101.
 
Q: What is "Section 18" Insurance?
A: Excess (Section 18) is a layer of insurance that provides additional limits of $1 million per medical incident and $3 million in the aggregate above your primary insurance, which is paid for by New York State. HIC provides excess insurance coverage to VAP physicians who meet the necessary eligibility requirements. To qualify for excess insurance coverage, the physician must be licensed in New York State, have admitting privileges at a hospital in New York, carry primary limits of $1.3 million per occurrence/$3.9 million in the aggregate and complete a risk management course approved by the New York State Insurance Department. (FOJP offers an on-line course approved for this purpose.) Excess insurance is written for the policy period from July 1 through June 30 of each year.
 
Q: I received a letter from an attorney requesting the records of a patient whom I treated. What should I do?
A: When you receive a summons or a request for records from an attorney, or encounter an unusual situation with a patient, it is crucial that you consult your sponsor hospital’s reporting procedures before you release any records. Reporting procedures are included in the professional liability insurance packet that you receive from FOJP at the beginning of each policy period and provide information for notifying your hospital's risk management department.  Depending on the situation when you call, your contact will explain how you should proceed.
 
Q: How long do I need to keep patients' medical records?
A: There is not a simple answer to this question because it depends on several factors. Please refer to the FOJP newsletter, Infocus, Issue No. 9, 2009, "Prescription for Change — A Risk Management Guide to Closing Your Office Practice."
 
Q: How can I end a professional relationship with a difficult patient?
A: The solution may not be a simple one, but the FOJP newsletter, Infocus, Issue No. 10, 2009, "Patient Encounters of the Difficult Kind" may offer some helpful insights.
 
 


HOSPITAL / LONG-TERM CARE CLIENTS

   
Q: What risk management educational resources are available to hospitals through FOJP?
A: FOJP's and HIC's risk management staff are available to provide live educational programs to your staff on request. Examples of topics covered are: medical record documentation, informed consent, communications and other pertinent risk-related issues. Actual case studies are presented as well as current risk management techniques. Members of the risk management departments can assist you in developing your own programs.

For additional information, please contact Mark Callahan, MD; 212.891.0773. Online educational courses are also available for physicians and nurses.

 


AGENCY CLIENTS

   
Q: Who do I call if I don’t know who to call?
A: Contact Warren Witt, FOJP’s Director of Insurance Services at 212.891.0808.



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